RETURNS & EXCHANGES
CAN I RETURN OR EXCHANGE MY ORDER?
We offer change of mind returns on full-priced items within 14 days of delivery.
To be eligible:
• Items must be unworn and unwashed
• Tags must still be attached
• Items must be in original condition
Returns for change of mind are issued as store credit or exchange.
Sale and outlet items are final sale.
Return shipping costs for change-of-mind returns are the responsibility of the customer.
To start a return, email theteam@chunkymunkyco.com with your order number.
ORGANISING A RETURN OR EXCHANGE
Please send an email to theteam@chunkymunkyco.com with your order number and reason for return. We’ll reply with next steps and return address info.
STORE CREDIT?
Once your return arrives and is approved, we’ll issue you a store credit via email that never expires!
IF YOUR ITEM IS FAULTY
We carefully check each piece of clothing before it leaves our hands, so in the very rare chance you find a fault or defect, please email us at theteam@chunkymunkyco.com within 7 days of delivery.
Be sure to include your order number and clear photos of the issue.
INTERNATIONAL RETURNS
We accept change-of-mind returns on full-priced items within 14 days of delivery.
To be eligible:
• Items must be unworn and unwashed
• Tags must be attached
• Items must be in original condition
Returns are issued as store credit only.
Sale and outlet items are final sale.
International customers are responsible for:
• Return shipping costs
• Any customs duties or taxes incurred during return transit
We recommend using a tracked shipping service, as we cannot take responsibility for items lost in transit.
To begin a return, email theteam@chunkymunkyco.com with your order number before sending your item back.
Faulty Items (International Orders)
If your item arrives faulty or not as described, please contact us within 7 days of delivery with your order number and clear photos.
We will assess the issue and work with you on the appropriate resolution.
Important Notes
• Original shipping costs are non-refundable.
• Customs duties and import taxes are non-refundable through Chunky Munky Co.
• We are not responsible for delays caused by customs authorities.
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Copyright © 2026,  Chunky Munky Co.
All rights reserved
Chunky Munky Co. was dreamed up on the land of the Yugambeh (Kombumerri) people.
We’re endlessly grateful to create, play and build our colourful little world here, and, we pay our respects to Elders past, present and emerging, whose care for Country continues to inspire us every day.